Privacy Policy

Heidi Kemper LLC
Effective Date: August 2026

1. Introduction

Welcome to Heidi Kemper's website (heidikemper.com). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and secure your data when you visit our website, book a session, subscribe to our newsletter, or enroll in courses.

2. Information We Collect

2.1 Information You Provide Directly

When you use our website, we may collect the following information:

Contact Form & Newsletter Signup: First name, last name, email address
Booking Sessions: Name, email, phone number, and any relevant details you share about your session
Payment Information: Billing details, payment method (processed securely through our payment processor)
Course Enrollment: Account information, course progress, and completion records
Communication: Any messages, inquiries, or feedback you send us

2.2 Information Collected Automatically

Website Usage: IP address, browser type, pages visited, time spent on site, and clickstream data
Cookies & Tracking: We use cookies to enhance your browsing experience (managed through Wix)
Device Information: Device type, operating system, and unique identifiers

2.3 Third-Party Services

Our website is hosted on Wix, which collects analytics and usage data. We may also use third-party services for:

Email delivery and newsletter management
Payment processing
Booking and scheduling systems
Analytics and performance tracking

Each third party has its own privacy practices; we encourage you to review their policies.

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: Scheduling sessions, delivering courses, and providing spiritual guidance
Communication: Responding to inquiries, sending confirmation emails, and session reminders
Newsletter: Sending updates, course announcements, and helpful spiritual content (only to opted-in subscribers)
Business Operations: Processing payments, managing bookings, and maintaining records
Improvement: Analyzing website usage to enhance your experience
Legal Compliance: Fulfilling legal obligations and protecting our rights

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share information in these circumstances:

Service Providers: With vendors who assist us (hosting, email, payment processing) under confidentiality agreements
Legal Requirements: When required by law, court order, or government request
Business Transfers: In the event of merger, acquisition, or sale of assets
Your Consent: When you explicitly authorize us to share information

5. Data Security

We implement industry-standard security measures to protect your information, including:

Secure socket layer (SSL) encryption for data transmission
Restricted access to personal information
Regular security assessments

However, no online transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords you create.

6. Your Rights and Choices

6.1 Access & Correction

You have the right to access, review, and update your personal information. Contact us to request your data.

6.2 Newsletter Opt-Out

You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link in any email or contacting us directly.

6.3 Cookies & Tracking

Most browsers allow you to refuse cookies. Please note that disabling cookies may affect website functionality.

6.4 California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

Know what personal information is collected
Delete personal information (with certain exceptions)
Opt-out of the sale or sharing of personal information

We do not sell personal information. To exercise these rights, contact us with "CCPA Request" in the subject line.

6.5 Other Jurisdictions

Residents of other jurisdictions (EU, Canada, etc.) may have additional rights. Contact us to discuss your privacy protections.

7. Retention of Information

We retain your personal information for as long as necessary to:

Provide services and fulfill your requests
Comply with legal obligations
Resolve disputes and enforce agreements

When information is no longer needed, we securely delete or anonymize it.

8. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that a child has provided information, we will delete it promptly. Parents or guardians who believe a child has submitted information should contact us immediately.

9. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing information.

10. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to, stored in, and processed in the United States or other countries. By using our website, you consent to these transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Effective Date" at the top indicates the last revision. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

Heidi Kemper LLC
Email: heidikemperllc@gmail.com
Phone: (313) 585-2185
Address:

Heidi Kemper LLC

16845 Kercheval Ave

Suite 2B

Grosse Pointe, MI 48230

Website: heidikemper.com

We will respond to your inquiry within 30 days.

13. Additional Information

Disclaimer: This Privacy Policy is for informational purposes. Sessions are intended to offer spiritual insight, personal reflection, and intuitive guidance. Information shared during a session should not replace professional medical, legal, financial, or mental health advice.